Business Development Associate - Intangible Sales

Job Summary

You are ideal for this position if you enjoy making new contacts, are self-motivated, and if you are passionate about sales. In this role, you are often the first person to touch a job- you are the one who has the opportunity to begin a job with a positive and friendly connection with the client.

In this position you will be responsible for contacting decision makers within your sales vertical to set-up meetings to discuss client’s needs and provide solutions through our products and services. You are also responsible for both relationship management (building relationships and servicing existing clients) and account management (responding to issues with current open jobs).

This type of sales role is not a traditional one. The role would be discussing a service, not a product. A service that the client may have not experienced before. You are promoting a industry leading brand with the promise of high quality service, not the lowest bid on a project.

Principle Duties and Responsibilities

Sales & Marketing

* Cold call potential clients to set up sales meeting.

* Meet with potential clients and sell Company services.

* Attend networking, association, and business group events to obtain contacts.

* Travel throughout assigned geographic area.

* Build a client base that is loyal to our company.

* Work with management for geographic specific marketing campaigns (both standard and digital)

Relationship & Account Management

* Provide excellent customer service to existing clients.

* Make weekly contact with clients that have open jobs to ensure their satisfaction.

* Make, at a minimum, contact every month with existing and potential clients in your book of business that do not have an open job to obtain additional business.

* Serve as the primary contact for existing clients and address any needs/issues.

* Serve as liaison between Company and existing clients.

* Build trust and strong relationship with clients.

* Become proficient with restoration industry terms and processes.

Luxor CRM (Customer Relationship Management) System

* Enter new companies and maintain all contacts into CRM as needed.

* Notate and summarize all activities with clients and potential clients.

* Update and maintain relationship maturity in Opportunity Module.

* Assist with database audit when required for assigned contacts and companies.

* Become proficient with CRM’s reporting tools and dashboards.

Job Qualifications - Knowledge, Skills and Abilities

* B.A. in business or related field preferred

* Minimum of seven years intangible sales experience

* Experience in restoration, construction, or property management required

* Proficient and comfortable with technology.

* Prefer experience using CRM software such as Luxor CRM, Sales Force, etc. to perform account activity entry and sales reports.

Minimum Employment Standards

* Clean driving record and background check.

* Commitment to core values and company mission and vision.

* Professional appearance and communication skills.

* Meet minimum sales KPI (key performance indicators) for position.

* A clear understanding and commitment to selling a high quality intangible service.

Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.