Construction Project Coordinator
Project Coordinator – Rainbow Restoration
The Project Coordinator plays a key role in supporting multiple Project Managers to ensure high levels of customer satisfaction and successful project delivery. This position bridges communication between internal teams, customers, insurance representatives, and vendors to facilitate the efficient and profitable restoration of customers’ properties to their pre-loss condition.
The Project Coordinator is responsible for managing project documentation, scheduling, estimates, material orders, collections, and maintaining consistent communication throughout the project lifecycle.
Pay Range: $25-30/HR depending on experience
Key Responsibilities
Project Coordination & Support
Support and coordinate the work of multiple Project Managers and project teams.
Maintain project files, schedules, and documentation from intake to project completion.
Identify and resolve barriers that could impact timely or successful project completion.
Track and report project progress, status updates, and key milestones.
Customer & Insurance Communication
Serve as a primary point of contact for customers, insurance adjusters, and vendors.
Communicate effectively and professionally via phone and email to ensure positive customer experiences.
Facilitate customer selections, material allowances, and warranty follow-up.
Administrative & Financial Management
Prepare, track, and manage contracts, invoices, estimates, and submittals.
Develop and write Xactimate estimates (training available if needed).
Prepare and process change orders and supplements as needed.
Support collections by ensuring timely client payments and accurate documentation.
Material & Vendor Coordination
Purchase materials and schedule timely deliveries with vendors.
Coordinate delivery logistics and verify accuracy of orders.
Assemble and manage emergency service estimates and related documentation.
Additional Responsibilities
Attend company meetings and participate in team initiatives.
Maintain organized and accurate digital and physical project files.
Perform light production tasks as needed to support project delivery.
Qualifications
Education & Experience
High school diploma or GED required; associate’s or bachelor’s degree preferred.
3–5 years of experience in construction, restoration, or a related industry.
Experience using Xactimate is preferred (training available).
Technical & Professional Skills
Proficiency in MS Word and Excel; experience with industry software (e.g., Mitigate/MICA, Fusion) is a plus.
Strong understanding of project budgeting, job costing, and financial reporting.
Solid mathematical and analytical skills for project planning and cost projections.
Strong negotiation and problem-solving skills.
Excellent verbal and written communication abilities.
Soft Skills
Highly organized with strong attention to detail.
Collaborative team player who fosters open communication.
Customer-focused with a professional and empathetic approach.
Adaptable, proactive, and able to multitask in a fast-paced environment.
Physical Requirements
Regularly required to sit, stand, walk, and use hands for computer and administrative tasks.
Must occasionally lift or move up to 25 pounds.
Reasonable accommodations may be made for individuals with disabilities.
Work Environment
Work is primarily performed in an office or job site environment.
Regular exposure to restoration job sites, which may include heat, moisture, fire damage, or mold.
Noise levels range from moderate to high depending on the environment.
Key Focus Areas
Full file ownership from intake call through final collection.
Strong documentation management using Mitigate/MICA and Fusion.
Xactimate estimating (minimum one year preferred; training available).
Excellent communication with customers and insurance representatives.
- Consistent, professional phone and email communication.
Our Benefits Start Day 1 of Employment!
- Medical, dental and vision insurance
- 401K match up to 4%
- Life insurance
- Voluntary Accident plans
- Paid time off and paid holidays
With over 350 full-time employees, Trades is dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction, reflecting our core values of excellence, reliability, and community support.
Trades Holding Company, LLC (dba Mr. Rooter, Mr. Electric, Rainbow Restoration and AireServ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
