Job Description

Rainbow Restoration of South & West Suburb, is currently seeking a Customer Service

Representative role. This position is based out of our Alsip, IL location. Standard work hours

include Monday through Friday from 8:00 AM - 4:00 PM CST. However, job hours may vary

based on weather-related events or during peak seasons.

As administrative support in a CSR role, you are a key member of our team by supporting

management, and other staff, and helping our customers in their time of need. We are seeking a

self-motivated, self-directed, and enthusiastic individual who is project-driven and professional

during phone call interactions.


? Answer daily phone call inquiries from new or existing customers, insurance adjusters,

insurance agents, realtors, property management representatives, etc.

? Clerical duties as required which may include data entry.

? Submit building materials via the iTel application provided by Rainbow Restoration.

? Create supporting documents for job files/insurance claims.

? Create new jobs in our internal notation/job tracking system.

? Create property damage inspection appointments for Project Managers.

? Monitor the daily capacity of Matterport spaces available.

? Daily follow-ups with customers and insurance companies.

? Perform other duties as required which may include assisting other departments such as

Accounting or Marketing/Sales.

? Coordinate with subcontractors for miscellaneous services.


? Computer literate with proficiency in the use of Microsoft Office (Word, Excel) and other

computer software.

? Strong written and verbal communication skills.

? Detail-oriented with strong data entry and skills.

? Professional appearance and personality.

? Team player who can work independently.

? Reside within 1 hour of our office location.


? $18.00-$20.00/hr


? Medical - BCBS

? Dental/Vision - Aetna

? Additional packages (Supplemental, Life, Accident, etc.) are available through Aflac.

? Simple IRA Plan

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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