Job Description

Field

Supervisor Responsibilities


Reports

to: Project Manager


Objective:

To assume the role of the lead on the job site to ensure work is completed to

job specifications and standards. Ensure all necessary paperwork has been completed on the job site and is

signed by the customer per protocol. Perform job site inspections and supervise

technicians to ensure they maintain exceptional job performance. Communicate

with the customer as needed to answer questions and make corrections as needed.

Responsibilities:


1.      Arrive at the office daily by 7:30AM.


2.      Schedule and coordinate work orders,

relay any necessary information to lead technicians so that the restoration

team is ready to leave for the first job by 8:15AM.


3.      Confirm that all lead technicians

have all materials and tools needed before they leave the shop.


4.      Conduct quality inspections on job

sites to increase productivity and employee performance.


5.      Train new employees to perform

various types of jobs to Rainbow Restoration standards. Provide feedback to

managers for evaluations.


6.      Communicate with the customer for the

duration of the job; be ready to provide communication pertaining to all

aspects of the job, including estimates.


7.      Prepare thorough and complete

documentation related to the job site and include all necessary pictures.


8.      Report any job-related problems

and/or any damage to a customer’s property the same day on which it occurred,

including any pre-existing damage.


9.      Report to the Project Manager at the

end of each workday to give an update on jobs.


10.  Take part in weekly leadership

meetings and discuss job progress and preparation for the following week.


11.  Create a rotating on-call schedule as

well as work a rotating on-call schedule.


12.  If a crew member is not performing

properly, immediately report it to the Project Manager.


13.   All Key Performance Indicators for Upper

Management are met.


14.  The Management Training Plan is

followed.

Application Instructions

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