Project Coordinator
Who We Are
We're Rainbow Restoration. On paper, we're a restoration company. In real life, we're the people who show up with help and a plan when someone's home or business has been hit by a fire or a flood.
We’re a close-knit team that honestly enjoys working together. We tackle tough situations every day, which means we have to lean on each other. We’re looking for someone who gets that—someone who wants to be part of a team that works hard, supports one another, and finds real meaning in helping people put their lives back together.
The Job (Here’s the Deal)
We're not hiring a "coordinator." We're looking for our new "Mission Control."
This is the central hub of our entire operation. When a customer calls us in a panic, you’ll be the calm, confident voice on the other end. You'll be the one who organizes our crews, schedules the equipment, and makes sure our team in the field has everything they need to work their magic.
This job is fast. Some days are chaotic. You'll be juggling phone calls, customer questions, and crew schedules all at once. But, you'll be turning that chaos into a clear, effective plan.
What You'll Actually Be Doing:
- Being the "Go-To" Person: You’re the main point of contact for homeowners who are going through a really tough time. You’ll listen, reassure them, and explain what we’re doing to help (in plain English).
- Organizing the Puzzle: You'll look at the schedule, our available crews, and the project needs, and make it all fit together. This is all about getting the right people to the right place at the right time.
- Connecting the Dots: You'll chat with our technicians, update the insurance adjusters, and keep the customer in the loop. It’s all about communication.
- Keeping Us on Track: You'll help build the project files, track our progress, and make sure all the important details are buttoned up.
This Job is For You If...
- You're the "organizer" in your friend group. Your lists have lists.
- You stay calm when things get hectic. In fact, you kind of thrive on it.
- You're a natural problem-solver. You don't just spot problems; you start thinking of solutions.
- You genuinely like talking to people and (more importantly) listening to them.
- You feel good when you know you've helped someone.
- You want to be part of a team where people actually have your back.
A little experience in restoration (like knowing what IICRC or Xactimate means) or construction is amazing, but we'll train the right person who has the right attitude.
Why You'll Like Working Here:
- The "Feel-Good" Factor (It's Real): This isn't just paperwork. You are actively helping families and business owners on one of their worst days. The gratitude is real, and it feels great.
- The Challenge: You will never, ever be bored. Every day is different, and you'll be solving new puzzles all the time.
- The Team: We’re not a faceless corporation. We're a crew. We work hard, we joke around (when it's appropriate), and we celebrate our wins together.
- The "Real" Perks:
- Good pay (let's talk about what you need)
- Paid time off (Please, go take a vacation. You'll earn it.)
- A chance to grow, get certified, and build a real career.
Sound Like You? Let's Talk.
If you read this and thought, "This sounds like a lot, but I can totally do this," then we want to talk to you.
Please send your resume and a quick note about why this job sounds like the right fit for you to the Application Link. (A formal cover letter is fine, but we'd rather just hear your voice.)
