Reconstruction Coordinator

Are you an eager self-starter that loves systems and improving efficiency? Do you have excellent communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office environment?

As a Reconstruction Coordinator, you will work closely with the reconstruction project manager and superintendents to ensure projects flow smoothly. From contract to completion, you will update clients on job progress while working behind the scenes to make sure the jobs run smoothly. And most importantly with all team members at Rainbow Restoration, you’ll help people when they need it most!

If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you!

Why You Should Join Our Team as a Reconstruction Coordinator

* Professional training and development. We recognize that your success is our success! Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together!

* This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands! Company growth is your growth!

* Autonomy. You’ll have a lot of independence as a Reconstruction Coordinator, with your ability to make quick decisions and provide input on systems to keep jobs on track.

* You’ll be helping people when they need it most. You’ll be one of the first points of contact when helping people at one of the most challenging times of their life. You’ll lead a team to make a huge impact in the community by restoring properties back to pre-loss condition.

* This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

Your Responsibilities as a Reconstruction Coordinator

You’ll be a key component of our team responsible for the successful completion of reconstruction projects from start to finish. As you grow in experience, here are some of the things you will do:

* Receive incoming calls, from clients, vendors, insurance companies, and field staff.

* Communicate with customers throughout restoration process

* Assist with the scheduling of services with staff, customers, and insurance

* For each job:

• Discuss contracts, get signatures, and help clients make selections that are within budget
• Coordinate with client to handle mortgage paperwork if necessary
• Create work orders and change orders for each job
• Update stakeholders about job progress
• Create invoices in a timely manner that reflect job progress per contract stipulations
• Collect final payments as well as certificate of completion/satisfaction

* Accounts Receivable, following up on outstanding invoices and collections

* Work closely with project manager and superintendent to ensure smooth job flow

* Clerical duty as required including customer and job data entry into proprietary software

* Utilize an organized filing system, upload and keep record of important data

* Serve as a backup for office manager, answering calls and entering new jobs if necessary

How to be Successful as a Repair Coordinator

Your success as a Repair Coordinator is entirely within your control.

We won’t sugarcoat it; we deal with emergencies! With emergencies comes high stressed customers, who, at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important. Also, a successful repair coordinator will need to be comfortable with a very fast paced environment and flexible as each job can be very different.

You’ll be a great fit to grow in this role if:

You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology to document and process jobs, ensures that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.

Job Requirements for the Repair Coordinator

Here are the minimum requirements to be considered for this job.

* Must have a valid driver’s license.

* Must be able to pass a background check.

* Must be able to sit for extended periods of time; much of this job is computer based.

* Must be available to work extended hours during emergency situations.

* Accounting and QuickBooks experience preferred.

Benefits

The pay range for this position is $20.00 - $27.00 per hour depending on qualifications and experience.

Employees will be eligible for health insurance, vision, dental, life insurance, and company bonuses after a probationary period.

If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!

APPLY TODAY!