Sales

Job Summary

You are ideal for this position if you enjoy making new contacts, are self-motivated, and if you are passionate about sales. The Sales & Marketing Department is often the first department to touch a job - you are the one who has the opportunity to begin a job with a positive and friendly connection with the client. In this position you will be responsible for contacting decision makers within your sales vertical to set-up sales meetings to discuss client’s needs and provide solutions through our products and services. You are also responsible for both relationship management (building relationships and servicing existing clients) and account management (responding to issues with current open jobs).

Principle Duties and Responsibilities

Sales

·      Cold call potential clients to set up sales meeting.

·      Meet with potential clients and sell Rainbow Restoration service offerings.

·      Attend networking, association, and business group events to obtain contacts.

·      Travel throughout assigned geographic area.

·      Build a client base that is loyal to our company.

Marketing

·      Represent Rainbow Restoration in assigned geographic area.

·      Attend relevant trade shows.

·      Work with management for geographic specific marketing campaigns (both standard and digital)

·      Track marketing supplies and re-order as needed with management approval.

Relationship Management

·      Provide excellent customer service to existing clients.

·      Make weekly contact with clients that have open jobs to ensure their satisfaction.

·      Make, at a minimum, contact every month with existing and potential clients in your book of business that do not have an open job to obtain additional business.

·      Serve as the primary contact for existing clients and address any needs/issues.

·      Serve as liaison between Rainbow Restoration and existing clients.

·      Build trust and strong relationship with clients.

Account Management

·      Make weekly contact on all open jobs, address issues/concerns as needed.

·      Elevate issues/concerns as needed to management.

·      Become proficient with restoration industry terms and processes.

Luxor CRM (Customer Relationship Management) System

·      Enter new companies and contacts into CRM as needed.

·      Notate and summarize all activities with clients and potential clients.

·      Update and maintain relationship maturity in Opportunity Module.

·      Maintain all assigned companies and contacts in CRM.

·      Assist with database audit when required for assigned contacts and companies.

·      Become proficient with CRM’s reporting tools and dashboards.

Job Qualifications - Knowledge, Skills and Abilities

·      B.A. in business or related field or five years relevant sales experience.

·      Prefer a minimum of two years sales experience.

·      Basic to intermediate understanding of sales.

·      Proficient and comfortable with technology.

·      Prefer experience using CRM software such as LuxorCRM, Sales Force, etc. to perform account activity entry and sales reports.

Minimum Employment Standards

·      Clean driving record and background check.

·      Attend company meetings.

·      Arrive on time for meetings and events.

·      Pass drug screening.

·      Commitment to core values and company mission and vision.

·      Abide by company dress code.

·      Good written and oral communication skills.

·      Strong general technology skills.

·      Meet minimum sales KPI (key performance indicators) for position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions

The work of this position is predominantly three areas: Company vehicle, home office and client/potential client workspace. Exposure to structures requiring mitigation, restoration and reconstruction is very likely. Noise level in the work environment can vary from very quiet to loud noise requiring hearing protection.